Tudor Rose is a family run commercial & domestic services provider with a very simple purpose;
“To delight our customers by offering a trustworthy and local service, consistently delivered to the highest standard, whilst providing great value in comparison to our competition”
We achieve this by offering bespoke services that are specifically designed to meet your individual requirements. Our professionally trained, fully insured and DBS checked staff go through a comprehensive induction program, and receive regular onsite training from our quality control managers.
Most cleaning companies talk about offering great services but instead act like they are running a production line, focusing mainly on efficiencies and the time spent on each clean.
Here at Tudor Rose we take a very different approach, where customer satisfaction and a consistently high standard of service is the priority.
We recognise that our cleaning operatives are the biggest asset we have, so to get the best from them we treat them fairly and pay them more than industry standard. We incentive them based on their customer satisfaction scores and reward the top performers with bonuses and recognition. We don’t restrict our teams by giving them a set time for each clean, instead they must stay until the pre-agreed requirement is met, irrelevant of time.
This approach ensures that our vision “to delight our customers” remains clear at all times and is reflected in everything that we do.
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